EMS OFFICER II
Overview
EMS Officer II is a 6 course series. Each 16-hour traditional classroom-based course builds on the fundamentals presented in EMS Officer I. Based on a North Carolina-specific model, each part of the series will prepare you to develop and manage the overall training facets of an EMS department while providing new or aspiring EMS officers guidance in confronting common challenges faced by those in EMS managerial and/or leadership roles. Through facilitated discussions, lectures, case studies and exercises, you will be better prepared for the responsibilities of a leadership role. You will be introduced to creating and maintaining a successful EMS department in each of these specialty areas.
Course Descriptions
Operations
Training
Topics will focus on EMS training department/program oversight, EMS education, field training/preceptors, community involvement, peer review, and simulation.
Safety
Topics will focus on creating and maintaining a successful EMS safety program and include performing a risk assessment, Safety Committee formulation and/or oversight, managing an OSHA inspection, resources, and standards that address driving, patient handling, scene safety, medical error, and exposures.
Compliance
Topics will focus on ethics and accountability, billing regulations, conducting a risk assessment, complaint investigation, audit preparation, privacy and security policy development, and quality assurance programs.
Logistics
Topics will focus on equipment management, resources, supply and demand, forecasting, professional partnerships, strategic planning, crisis management, budgeting, and purchasing.
Administration
Topics will focus on policy development, customer service, human resources, communications, evaluations, mentoring, discipline, developing partnerships, and investigations.